It's easy switching to Capstone Bank!

 

We understand that changing banks can be challenge and have created a Switch Kit to guide you through the process. 

Follow these simple steps:

  1. Open a Capstone Bank checking account. Information about our different checking account options is available here, or you may contact one of our experienced bankers at (205) 469-4000 in Tuscaloosa or (251) 246-5771 in Washington/Clarke Counties to assist you with any questions. Please complete the New Account Information Form in the Switch Kit, and then stop by one of our banking centers to get started!
  2. Stop using your previous checking account. Allow time for outstanding checks to clear—usually ten days. Once cleared, be sure to destroy your unused checks, ATM and/or debit card from the previous institution to avoid confusion.
  3. Move your direct deposits to your new Capstone Bank account.  Switch Kits include a Direct Deposit Change Form to assist you in making the change. If you need to have your Social Security payment changed to deposit at Capstone Bank, please call the Social Security Administration at 1-800-772-1213 or go to www.ssa.gov/deposit/howtosign.htm.
  4. Transfer automatic payments and debits to Capstone Bank. Be sure to notify anyone deducting automatic payments (utilities, gym dues, car payment, etc.) from your previous account to your new Capstone Bank account. Use the Automatic Payment Change Form provided in the Switch Kit to ensure a smooth transition.
  5. Close your previous checking account. After all checks and automatic payments have cleared and are verified to be linked to your new Capstone account, proceed with closing your previous checking account. Use the Account Closing Form in the Switch Kit to notify the previous bank of your decision to close the account.

 

 

 

If you have any questions or concerns, please contact us:

Tuscaloosa County - (205) 469-4000
Washington/Clarke Counties - (251) 246-5771

 

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