The Home Depot Data Breach

On Monday, September 8, Home Depot® confirmed that their payment systems have been breached. Customers who made purchases with debit or credit cards at U.S and Canadian Home Depot stores may face the potential for fraud.

According to Home Depot’s latest statement:

  • This issue impacts purchases made from April 11, 2014 through September 07, 2014.
  • There is no evidence that Home Depot online purchases have been impacted.
  • Debit card PINs do not appear to have been compromised.

At this time, you can continue using your Capstone Bank debit card while knowing that we are always working to help protect your financial information.

  • We proactively monitor your accounts for fraud with industry-leading fraud protection measures. If we believe your account is at risk for fraud, we will contact you.  If your account is at risk for fraud, it will be de-activated and a new card will be sent to you.  Please ensure your contact information is current.   You can update your information any time within Online Banking.
  • We also encourage you to monitor your accounts in Online Banking and Mobile Banking and let us know immediately if you notice fraudulent transactions.

Fraud Protection

Capstone Bank wants to make you aware of daily things you can do to protect yourself from Identity Theft. Please take a moment to read this information. This page is meant to inform you, our valued customer, of  ways in which you can protect yourself from Fraud and/or Identity Theft.

Our Promise
Capstone Bank will NEVER contact you through email for confidential information such as your account number or Social Security Number. If you receive such an e-mail from a Capstone Bank e-mail address, please call immediately to notify us.  This is a common tactic known as “phishing”. If we need to update such information about you, we will contact you through more secure methods.

Protect Yourself
Here are some tips that you can use to minimize your risk of Identity Theft or account fraud:

  • Become a Capstone Bank Online Banking customer. By monitoring your accounts periodically, you are more likely to find fraudulent activity when it happens, thereby enabling you to report the fraudulent activity sooner and subsequently stop further fraudulent activity.
  •  Tear up financial solicitations you receive in the mail before throwing them away.  Do this for all financial statements, invoices, or ATM receipts you wish to discard.
  • Arm your computer with virus protection and firewall software if you are one of the millions of consumers conducting business online.
  • Use a different complex passwords for each online account.  At a minimum, make your passwords alphanumeric (containing letters and numbers).
  • Do not give out your checking account, credit card, or Social Security Number over the phone unless you initiate the call and know who you are dealing with.
  • Guard your ATM Personal Identification Number (PIN) and ATM receipts.
  • Contact the major credit bureaus to periodically review your file and be sure the information is correct. For a small fee, you can obtain a copy of your credit report at any time. The three major credit bureaus are: Equifax (800) 685-1111;  Experian (888) 397-3742;  and TransUnion (800) 916-8800.

 For more helpful tips click on this link:  http://www.consumer.gov/idtheft

To view more Fraud Prevention Tools click here.